Privacy Policy

Privacy Policy

Last updated: August 1, 2025

Hilton Head Island Jam (“HHIJ,” “we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (www.hiltonheadislandjam.com) or use the official Hilton Head Island Jam mobile application (the “App”).

By accessing our website or downloading and using our App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information from you:

From the Website:

  • Contact details you provide through forms (such as name, email, phone).
  • Payment or ticketing information, when applicable, processed through secure third-party providers.
  • Technical data such as IP address, browser type, operating system, cookies, and analytics.

From the Mobile App:

  • Account/Registration Information (if you create an account in the App).
  • Device Information (device type, operating system, app version).
  • Location Data (if you opt-in, to provide maps, directions, or location-based services).
  • Push Notification Preferences (to send you festival updates and announcements).
  • Usage Data (how you interact with the App, such as schedules viewed or favorites saved).
  • Photos/Camera Access (only if you voluntarily upload or share content).

2. How We Use Your Information

We use the information collected to:

  • Provide event schedules, artist information, and festival updates.
  • Enable features such as favorites, notifications, and interactive maps.
  • Communicate with you about events, updates, promotions, or customer support.
  • Improve our website, App, and festival experience.
  • Comply with legal and regulatory requirements.

3. How We Share Your Information

We may share your information with:

  • Service Providers (such as ticketing partners, hosting providers, and analytics services).
  • Sponsors & Partners (aggregated, non-identifiable data only, unless you provide consent).
  • Legal Authorities if required by law, regulation, or legal process.

We do not sell your personal information.

4. Your Choices & Controls

  • Push Notifications: You can enable or disable notifications in your device settings.
  • Location Services: You can control whether location data is shared through your device settings.
  • Email Communications: You can unsubscribe from marketing emails at any time by using the link provided in the message.
  • Cookies & Tracking: You can adjust your browser settings to refuse cookies.

5. Data Security

We use reasonable safeguards to protect your information, but no system is completely secure. Please use the website and App at your own risk.

6. Children’s Privacy

Our website and App are not directed at children under 13. We do not knowingly collect personal information from children without parental consent. If you believe we have collected data from a child, please contact us immediately.

7. Third-Party Links

The website and App may include links to third-party sites or services (such as ticketing, sponsors, or social media). We are not responsible for the privacy practices of those third parties.

8. International Users

If you access our website or App from outside the United States, your data will be processed and stored in the U.S.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Hilton Head Island Jam
Email: hiltonheadislandjam@gmail.com